Difference between revisions of "Bug Reports"

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[https://www.pgpool.net/mantisbt/ pgpool Bug Tracker]
 
[https://www.pgpool.net/mantisbt/ pgpool Bug Tracker]
  
== How to report issue ==
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From Sep 9th, 2020, login is required to view the bug report.
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== How to report issues ==
 
# Please click "Signup for a new account" and sign up, if you don't have your account.
 
# Please click "Signup for a new account" and sign up, if you don't have your account.
 
# Please log in.
 
# Please log in.
# Click "Report Issue". Choose appropriate project. Probably you want to choose "pgpool-II" unless you have problems with pgpoolAdmin. Please *do not* choose "pgpool-HA" if you are not using pgpool-HA package.
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# Click "Report Issue". Choose appropriate project. Probably you want to choose "Pgpool-II" unless you have problems with pgpoolAdmin. Please *do not* choose "pgpool-HA" if you are not using pgpool-HA package.
 
# Create a report.
 
# Create a report.
 
# '''Make sure to provide detailed information: OS version, pgpool-II version (use "product version" menu), what mode you use (replication, streaming replication etc. attach pgpool.conf if possible, PostgreSQL version, what kind of application language.''' '''Incomplete bug report may not be assigned to anyone or answered.'''
 
# '''Make sure to provide detailed information: OS version, pgpool-II version (use "product version" menu), what mode you use (replication, streaming replication etc. attach pgpool.conf if possible, PostgreSQL version, what kind of application language.''' '''Incomplete bug report may not be assigned to anyone or answered.'''
 
# If possible, please report how to reproduce the problem. This will a lot increase the chance to fix the problem.
 
# If possible, please report how to reproduce the problem. This will a lot increase the chance to fix the problem.
# Please do not submit feature requests/proposals to the bug track. They should be posted to [http://www.pgpool.net/mailman/listinfo/pgpool-hackers pgpool-hackers] mailing list.
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# '''Please do not submit questions''' to the bug track. They should be posted to [https://www.pgpool.net/mailman/listinfo/pgpool-general pgpool-general] mailing list.
# Please do not submit issues to pgpool-HA not related to pgpool-HA. Some people confuses watchdog or failover issues are related to pgpool-HA but in reality pgpool-HA is a forum dedicated to pgpool-HA product.
+
# '''Please do not submit feature requests/proposals''' to the bug track. They should be posted to [https://www.pgpool.net/mailman/listinfo/pgpool-hackers pgpool-hackers] mailing list.
 +
# '''Please keep "view status" to "public"'''. This is a free community support and we do not offer private support here.
 +
# Please do not submit issues to pgpool-HA not related to pgpool-HA. Some people confuse watchdog or failover issues are related to pgpool-HA but in reality pgpool-HA is a forum dedicated to pgpool-HA product.

Revision as of 01:24, 1 December 2020

pgpool Bug Tracker

From Sep 9th, 2020, login is required to view the bug report.

How to report issues

  1. Please click "Signup for a new account" and sign up, if you don't have your account.
  2. Please log in.
  3. Click "Report Issue". Choose appropriate project. Probably you want to choose "Pgpool-II" unless you have problems with pgpoolAdmin. Please *do not* choose "pgpool-HA" if you are not using pgpool-HA package.
  4. Create a report.
  5. Make sure to provide detailed information: OS version, pgpool-II version (use "product version" menu), what mode you use (replication, streaming replication etc. attach pgpool.conf if possible, PostgreSQL version, what kind of application language. Incomplete bug report may not be assigned to anyone or answered.
  6. If possible, please report how to reproduce the problem. This will a lot increase the chance to fix the problem.
  7. Please do not submit questions to the bug track. They should be posted to pgpool-general mailing list.
  8. Please do not submit feature requests/proposals to the bug track. They should be posted to pgpool-hackers mailing list.
  9. Please keep "view status" to "public". This is a free community support and we do not offer private support here.
  10. Please do not submit issues to pgpool-HA not related to pgpool-HA. Some people confuse watchdog or failover issues are related to pgpool-HA but in reality pgpool-HA is a forum dedicated to pgpool-HA product.